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Don’t think about how, when and what to offer your customers. With air&me’s analytical modules, you can have all the information you need instantly at hand. The core of the system lies in an analytical CRM, which contains all the information about the shopping behaviour of your customers in shops and online. With it, your every step will be precise and targeted.
How does air&me work? Take a look at our showcase.
No programming, simply quick setup with a few clicks in a clear administration interface.
Some like SMS, some prefer newsletters... air&me lets you know precisely who is who and you can contact them the way they enjoy the most.
Every customer is unique and air&me lets you see exactly how. Always offer only what your customers are truly interested in.
Loyalty programme tailored exactly to your needs without limitations or obstacles.
The foundation of the modular air&me solution is an analytical CRM, which is an integral part of air&me that you cannot do without. However, sometimes this module alone is enough; by interlinking your existing systems, it can form a next-gen marketing tool all on its own.
Loyalty Programmes and Digital Cards
Create a loyalty programme your customers fall in love with and have complete oversight over who uses it and how. Digital cards directly from Google or Apple Wallet ensure that your customers don’t have to install any new 3rd party applications and that they receive special offers through push notifications (if they opt into it), which also gives them a clear overview of their customer account.
Analytical CRM
The heart of the entire system, it collects data about the behaviour and shopping habits of your customers from shops and e-shops and interconnects it all into a single database. Only then can you segment your customers accurately based on the attributes of your choice.
Easy creation and sending of personalised offers via SMS, e-mails or digital cards. Create everything easily without the need for a graphic designer and with 100 % reliable delivery. And most importantly, you will only ever be sending exactly what your customers like – the right special offer and in the right way.
Analytical Portal
Professional generation of reports based on the Microsoft Power BI system provides a perfect overview of everything happening in your shops and on the e-shop. All you need is a smartphone, tablet or computer and you can keep up to date on the performance of your sales network or the effectiveness of your special offers.
By recording all information from communication with the customer, to choices of products, purchasing methods and other parameters, you will always be up to date on the best path to approach the customer. What they’re interested in, what special offers attract them, where and when they shop and much more.
Interested in which customer buys what? What special offers they respond to? What range of products is important to them? Or how they wish to be approached with special offers and whether they make use of the loyalty programme? air&me answers these questions within a few seconds. And once you have grouped customers into a category, there’s nothing easier than to send them a special offer tailored to their particular needs.
Contacting your customers in just the right way is key to making your customers’ shopping experience the best it can be. Some prefer e-mails or newsletters, others discounts or special offers, others still enjoy receiving offers tailored exactly to them via SMS. Segmentation helps you know who is who and lets you send groups of customers personalised messages in the manner your customers prefer.
Once you’ve created and sent out your offers and discounts, it’s only logical to wonder what impact they have on your business. air&me gives you answers quickly and easily. Its professional reporting based on Microsoft Power BI technology provides you not only clear statistics of any given shop or specific product, but also gives you an overview of your entire sales network.
There are many reasons why you should use air&me digital cards. Above all, it is about simple administration, the possibility of detailed customization or simple sending of cards to your customers.
Intuitive and fast administration
Creating and managing customer loyalty cards is
just a few clicks away in our user interface. Define separately the front and
back sides, the placement of elements, colour layout, etc. Just whatever you
can think of. And you can see everything immediately in the preview window.
Send out cards according to customer's wishes
Do you need to get your cards to customers in
different ways? Not a problem. You can distribute digital cards to your
customers through more than five distribution channels:
Customize your card
You decide how the loyalty card will look for your customers. Create a wow effect on the front and give your customers a reason to come back to view the card often. On the back side, all the important information about events, discounts or perhaps subliminal guidance to the right part of the store.
What do air&me digital cards bring you?
The air&me solution is beneficial for both parties. Both for you and your customer. It brings a great direct communication channel to your business network and a tool to build a relationship with your customers. It is important for the customer to simply save the card on their phone in one application for all cards.
What are the main functions of digital cards?
It will offer personalized cards for your customers. With loyalty cards, you can give customers information about special offers in different stores based on where they are, depending on which target groups they fall into. In addition, they always have
a code within the card, after scanning which points or discounts are immediately loaded into their customer account during payment.
Over 30 years of experience in the market
For 30 years, our focus has been on retail and on its specifics that make each of our clients unique. Many of them have been collaborating with us for more than 20 years, which speaks volumes about our work.
Sector-specific solutions
Our experienced senior team of consultants will design the optimal tailor-made solution for you, whether you work in fashion, electronics, tobacco, toys or fast food.
Connecting the world of your customer to the world of your business
Whether your customers are used to shopping in traditional shops or online at e-commerce sites, our solutions offer them all the benefits across all sales channels, which will reflect in your customers’ loyalty and your sales.
We set the trend in modern communication and systems
air&me is a platform of the future that makes your customers the centrepoint of all your sales and marketing activities. With it, you will know exactly what matters to your customers and can use this information to maximise your profits.
No, all depends on what the client needs the solution to do and also on their SW equipment. Our philosophy is to not replace what the client is happy with and what works reliably. On the contrary, we supplement and expand existing solutions with new functionalities, either through deploying specific modules or by deploying the air&me platform in full. For example, we can link air&me to existing CRM or expand an existing loyalty system by adding mobile digital cards.
The system is suitable for both small and large enterprises, it has no limitations on capacity.
2-4 months depending on the number of modules being implemented and on the scope of integration onto central systems or 3rd party systems.
Yes, WEB API allows air&me to integrate with any POS or e-shop solution.
It offers a wide range of methods of motivating the customer, creating customer benefits and purchase incentives.
air&me can be operated on the corporate infrastructure or hosting environment you use, or we can host the application for you.
The air&me platform is available either as a one-time purchase of a licence or as a monthly subscription.
