Introducing CRS: Central Retail System. A solution that makes your everyday work easier. You’ll always know what’s happening in your retail network. Forget Excel spreadsheets. Switch to a new generation of operations management. Perfect control and management in one place.
Each task or its constituent part is assigned to a qualified worker or a team of people with a clear goal. The system enables clear evaluation and provides control mechanisms without compromise across all departments within your retail network: from HR to individual establishments and shops.
With CRS unfinished tasks become a thing of the past. Your precisely defined workflow of tasks and operational processes is constantly monitored and evaluated. The system can either run automatically or you can assign tasks to specific persons manually to suit your preference. You can adapt the structure of tasks to the needs of individual departments or internal processes.
How many clicks do you need to learn the status of assigned tasks across your retail network? Exactly 2! The main priority in designing CRS was ease of use. Our solution is thus fully tailored to all devices. With CRS you never need to worry about where you are and what device you have access to at any given time.
CRS isn't just a tool for sales managers. It's also the perfect solution for HR officers, people out in the field or regional managers. Regardless of who you are, CRS can help you get better overview of your work and monitor tasks or time spent travelling.
There's no such thing as a pre-set agenda. Every company is a living organism and needs its agenda tailored to its needs. CRS was designed and built with that in mind.
Automation saves you time and money. And CRS takes full advantage of that. It's designed for direct interlinking with your HR system, which allows it to automatically update all information about employees or upload new hirings. It even automatically responds to the completion of tasks, evaluates it and assigns follow-up tasks to relevant personnel.
The solution gives you perfect insight into all operating processes within your retail network while also monitoring or even automatically managing assigned tasks, their progress and reporting of all important information about the running of your company.
From now on, your employees will not be able to make up excuses for why they didn’t do something on time. CRS provides an attendance system supported by GPS tracking of mobile phones. You no longer need to ask who was where and when. CRS will tell you. It uses GPS coordinates of the mobile phone to determine whether the employee truly was present in the given shop or not. It can record the exact time of arrival and departure and even track the employee’s activity.
Comprehensive reporting is a necessity if your are to properly manage and monitor all tasks you assigned. At the same time, CRS’s reporting gives you an overview of the performance of your retail network and of individual team members. Within a few seconds you can learn everything from the progress on assigned tasks to sales statistics of your shops. Are you used to POWER BI? There’s nothing simpler than integrating it into CRS’s environment. With this combination, you gain a comprehensive tool for management and control within a single solution.
The Central Retail System app can be interlinked with your intranet. With a single tap of a button, you can connect to your own intranet with all your sensitive information and important documents such as contracts, payment records etc.
You don’t have to adapt your own processes to the task management system. On the contrary, you can tailor the solution’s processes and tasks exactly to your needs. CRS also provides you perfect overview of corrective measures and their progress, with break downs for individual shops or groups of shops as you choose.
Tracking the fulfilment of tasks has never been easier
CRS shows you all activities down to the most minute detail, giving you complete oversight over everything happening in your retail network. The system enables you to fully customise tasks and processes without the need to contact the developer. This allows you to refine all parameters of assigned tasks and the automatic responses to their completion to perfection.
To make sure your employees don’t miss a thing, CRS can send notifications via three different channels – by standard e-mail, push notifications to the app or a sound notification directly in the app.
No issue will remain unresolved
Thanks to an error reporting system, you will know about all issues immediately and can immediately start addressing any breakdowns. CRS thus gives you detailed oversight over your shops and helps ensure trouble-free operation. Questions such as “who is responsible for what” are a thing of the past. Now everybody knows exactly the priority level of assigned tasks, who is in charge of what and what the exact issue resolution scenario is.
The entire retail network in a single application
No two shops will ever be exactly the same. But your concept must be unified and coordinated 100 %. This is where the SHOPS section comes in, which will come particularly handy to your managers. There, they simply set which shops they’re in charge of and they get an instant overview of sales statistics, required fixes or progress on set targets.
Over 30 Years of Experience in the Market
For 30 years, our focus has been on retail and on its specifics that make each of our clients unique. Many of our customers have been collaborating with us for more than 20 years, which speaks volumes about our work.
Our experienced senior team of consultants will design the optimal tailor-made solution for you, whether you work in fashion, electronics, tobacco, toys or fast food.
Whether your customers are used to shopping in traditional shops or online at e-commerce sites, our solutions give them access to all the benefits across all sales channels, which will reflect in their loyalty and your sales.
There's Power in Simplicity
CRS is designed so that it can be used by anyone in the company. From managers to shop staff. Just a few clicks and any one of them can see all the tasks they’re to complete or issues that need to be addressed.