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      Right and targeted communication with your customer will ensure their satisfaction and return to your stores. With air&me, you have all the information you need right away.

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      No more Excel spreadsheets! Rely on the modern CRS NG system for control and management of teams at headquarters, in the field and in stores. 

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    • Point-of-sale system
    • Marketing solution
    • Operational management
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  • About
    • About the Company
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Softwarové řešení pro retail
  • Retail solutions

      Point-of-sale system

      POS NG is next generation point-of-sale system that fully adapts to needs of your business. You will have perfect overview about everything in your retail network.

      Product details

      POS NG Web logo

      Modern add-on

      POS NG WEB, a modern extension of the POS system, enables sales from any location within your store using devices with Android OS.


      Product details

      Softwarové řešení pro retail air&me

      Marketing solution

      Right and targeted communication with your customer will ensure their satisfaction and return to your stores. With air&me, you have all the information you need right away.

      Product details

      Operational solution

      No more Excel spreadsheets! Rely on the modern CRS NG system for control and management of teams at headquarters, in the field and in stores. 

      Product details

    • Point-of-sale system
    • Marketing solution
    • Operational management
  • Industries
  • References
  • News
  • About
    • About the Company
    • Our Team
    • Career
    • Certification
    • Partner Solutions
    • Download
  • Contact
Facebook Linkedin Youtube Instagram
  • Čeština
  • English
  • +420 724 000 622
  • info@ngretail.cz
  • Mon - Fri 8:00 - 16:30
Nezařazené

TESCOMA – POS NG case study

By Markéta Chovancová  Published On 8. 11. 2022

TESCOMA – POS NG case study

TESCOMA s.r.o., a leading manufacturer, distributor and seller of kitchenware, runs a network of its own and franchise shops in Czechia, Slovakia, Hungary and Poland. The aim of the project to implement the new POS NG solution was to unify the POS systems in TESCOMA’s shops across all countries and have full control over the system’s development so that all functionalities within the omnichannel customer service, which are closely tied to the POS system, are available in all countries in the same extent and quality.

Softwarové řešení pro retail

Solution

The solution chosen to fulfil the goals of the project was POS NG with NG Central for central configuration and monitoring of the POS software and hardware, including peripherals within the retail network. POS NG was prepared with all the standard functionalities, with all of the customer's more particular goals achieved through configuration or minor developmental modifications. Connection to SAP and e-shop was realised in stages. The use of ERP Connector with API enabled creating a direct connection between POS NG and SAP and between POS NG and the e-shop. Data from the entire retail network across the countries are displayed and visualised in real time on the NG Portal which is accessible from anywhere. The web portal also provides access to overview and monitoring reports through which the situation in the shop in different countries can be analysed. The portal also displays the service status of data replications from/to SAP for the IT department.

Main benefits:

Dawnload case study
INFORMATION ABOUT THE RETAIL NETWORK IN EACH COUNTRY AVAILABLE ON-LINE
  0 %
UNIFICATION OF SALES AND LOGISTICAL PROCESSES ACROSS COUNTRIES AND DIRECT INTEGRATION WITH CENTRAL SAP
0 %

Result

POS NG makes sale simple and intuitive. The staff only requires a brief tutorial to begin using it without any issue. API integration allows POS NG to handle e-shop reservations without the need for any auxiliary apps. POS NG is also able to process the use of TESCOMA Club loyalty points and generate discounts or gift cards based on purchases made. The direct connection of the POS NG central to the SAP system enables quick and trouble-free data transmission. The portal and custom reports display and analyse the situation in the entire retail network across all countries in real time.

“POS NG and its integration with a modern e-shop and loyalty programme allows us to offer a better customer service through the highly topical omnichannel approach. Direct connection to SAP enables centralised management of the goods catalogue, pricing, precise management of stock and automatic accounting of sales. From the perspective of IT, the homogeneity of the software in all stores across 4 countries is a major advantage. We can now develop and deploy modifications across all shops and countries at the same time. Any new features of the system will thus be easily accessible simultaneously everywhere. Another considerable benefit is the ability to centralise non-stop service support for our shops.”

Michal Robek
IT DIRECTOR OF TESCOMA S.R.O.

O NG Retail

is a young company building on a 30-year tradition of supplying
specialised software solutions for retail. Thanks to a team of
experienced senior consultants, the company aims tobring existing
and future clients user-friendly solutions that are tailor-made for
theirbusiness,help accelerateits running and growit further so that
it is ready for any changes that come hand-in-hand with modern
retail. Its latest product is the POS NG terminal, which is currently
themostmodernsolutionofits kindon themarket andis capableof
serving both the non-food segment (fashion, toys, sports, tobacco…)
as well as the fast food sector.

Are you looking for a reliable goods management solution with a detailed overview? Contact us!

info@ngretail.cz

+420 724 000 622

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